Help & Support

Find answers to common questions

Getting Started

How do I post an advert?

Click "Post an Advert" in the top navigation. Follow the 4-step process: select a category, add photos, set your price and location, then review and publish. It's free and takes just a few minutes!

Is posting an advert free?

Yes! MktPlace is completely free to use. Post as many adverts as you want with no hidden fees. We make money through optional premium features, but basic listing is always free.

Do I need to create an account?

Yes, you'll need a free account to post adverts and contact other sellers. You can browse adverts without an account, but creating one only takes a minute.

Buying & Selling

How do I contact a seller?

Click the "Contact Seller" button on any advert page. You can message them directly through our secure messaging system to negotiate price or ask questions.

Is MktPlace payment processing safe?

Many buyers and sellers arrange their own payment methods. We recommend using secure payment platforms and meeting in safe public locations for in-person transactions.

Can I edit or delete my advert?

Yes! Go to your account dashboard and find your active adverts. You can edit details or delete adverts at any time. Deleted adverts are permanently removed from our platform.

Safety & Trust

How can I stay safe when buying?

Always meet in public locations. Inspect items thoroughly before paying. Check seller ratings and reviews. Never wire money or use untraceable payment methods for valuable items.

What should I include in my photos?

Take clear, well-lit photos from multiple angles. Include close-ups of any defects or wear. Show the item from the front, back, and side. Good photos get more interest!

How do I report fraud or inappropriate content?

Click the report button on any advert. Provide details about why you're reporting it. Our moderation team reviews all reports and takes appropriate action.

Still have questions?

Contact our support team for personalized help.

Contact Support